CRM Salesforce for Beginners – Self Paced
Master Salesforce CRM from the ground up with Edureka’s CRM Salesforce for Beginners course. Learn customer management, automation, reporting, and cloud CRM fundamentals to become a certified Salesforce Professional.
Edureka’s CRM Salesforce for Beginners Certification Training is designed to help you master the fundamentals of Customer Relationship Management (CRM) and understand how Salesforce revolutionizes business operations through cloud technology.
This beginner-friendly course introduces you to the core concepts of CRM, including sales automation, service management, marketing processes, and customer data handling. You’ll explore how Salesforce enables organizations to enhance customer engagement, streamline operations, and drive business growth with its cloud-based solutions.
Through hands-on exercises and real-time examples, you’ll learn to navigate the Salesforce interface, manage leads and opportunities, customize dashboards, generate insightful reports, and automate workflows to improve business productivity.
By the end of this program, you’ll have a strong understanding of how Salesforce transforms customer relationships, making you industry-ready as a CRM Salesforce Professional. Whether you are a business analyst, sales executive, marketing professional, or aspiring CRM consultant — this course equips you with the essential skills to thrive in today’s cloud-driven business environment.
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